Award winning
Domiciliary Care

A helping hand during the day with the support of a professionally trained Carer and instant updates on your phone.

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How does domiciliary care Work?

Our carers provide support so you can live happily and safely at home. We’ll work with you to tailor a care plan that suits your needs. This could include support with washing and dressing, personal hygiene, going to the toilet, meal preparation, moving around safely, medication reminders and more.

Find a carer

What is domiciliary care?

Domiciliary care allows you to remain living wherever you would like to be; for most people, this is in their own home. Our professionally trained Carers help take care of household chores, provide personal care, or sometimes act as a caring companions. We provide custom-tailored bespoke care services that allow you to remain at home rather than going to a residential care facility.

Senior person in their own kitchen

Domiciliary care can help you live the life you want

In addition to providing you with support at home, we also want to enable you to continue living the life you want to lead to the very best. Our carers want to do everything to help support you in living an independent life, and we can assist in getting you to medical appointments, shopping trips, meeting up with friends or going for a cup of tea with the family.

You, and your loved ones, can be at peace and rest in the knowledge that Lifted is providing the best possible domiciliary care for you or your loved one. If you ever have any concerns or worries, you can use the Lifted app. Our technology helps you see wellness data, check in on when Carers leave and arrive and see happy parts of their day with Lifted moments, sharing joy even when you can’t be there.

How we can help

You can choose from various domiciliary care solutions, from check-ins to personal care; whatever it is, you can guarantee that a Lifted Carer will be by your side for a minimum of an hour. All of our calls are a minimum of an hour to make sure you receive the best possible care that you deserve. In addition to providing short-term help, our domiciliary care service can also be used to provide long-term care. Lifted carers are able to help with:

Personal care

Lifted carers can provide dignified support with washing, dressing and continence care.

Nutrition

Our carers can manage the weekly shop, and produce home cooked meals to ensure your loved one stays happy and well.

Companionship

A key role our carers play is simply becoming a companion; alleviating loneliness with friendly chats and going our together.

Household Help

From dusting to vacuuming, Lifted carers can perform fundamental housekeeping tasks.

Medication Prompting

All our carers are specially trained to assist with administering prescribed medication at any level.

Mobility

From walks in the park to at home exercises our carers love to help people stay active.

Our domiciliary care service is customised to your specific needs. No two people are the same, and therefore your home care needs should reflect that. You can count on us to help you remain in your home where you’re most comfortable, surrounded by precious memories, belongings, and safety.

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A connected experience at all times

Winner of the Laingbuisson Innovation in Care award, with our leading care app, we are making care a better experience for all. Whether you are the one receiving care, you are organising care for a loved one or you are a carer – we continue to develop technology to make our care better and more accessible to all. Learn more about our app here

Never miss a moment

Through our app with Lifted moments, our Carers share moments of joy with your loved one. So if you are sat behind your desk and thinking of them, it’ll provide you with something to make you smile.

With Lifted connected families, the app allows individuals to form a team and keep everyone in the loop wherever they are. From an auntie in Cornwall to a cousin in Norfolk…you’ll all be up to date on the care of your loved one.

Another helping hand

Our hourly at home care keeps you in control and allows you to receive the support and care you or your loved ones need, where and when you want it, all helped through the innovative Lifted app.

What does a Lifted Carer do when they visit?

Our domiciliary Carers can perform anything from establishing daily contact with clients and preparing their lunch to providing personal care. As well as providing practical support, their job is to give emotional support with your care goals at the forefront. Our carers love to help our clients live their best life, maintaining independence in their own homes.

It’s typical for Lifted Carers to help with one or more aspects of personal care. Whether this is assisting clients in getting washed and dressed every morning or taking care of their continence. Personal care isn’t always necessary; Every single person we support has their own personalised and individual care plan, so we ensure we are providing exactly what’s needed. It depends on what the individual care wishes are and whether they just need assistance getting out and about, performing light household tasks, or watering plants; whatever it is, we can help.

Carers offer practical assistance but are also friendly faces you can trust and get to know. As you watch your favourite TV program, they’ll happily share a cup of tea with you! When your care needs make it necessary for you to need regular support while on holiday, we can even accompany you wherever it is you plan to go. Not just on holidays either, for trips out, errands or a walk to the park, we’re there with you every step of the way if needed. It’s always reassuring to know that there will be someone to support you, whether you choose to go with your family or by yourself.

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Our carers might actually have super powers

Passionate. Handpicked to live Lifted’s values of kindness, competence, proactivity, passion and reliability. They have to love care as much as we do.

Supported. Highly trained by us and provided with 24/7 support. We are proud to pay the London Living Wage for hourly care.

Trusted. All our staff undergo a through recruitment and vetting process with enhanced criminal record checks, professional references, and multiple interviews.

Meet a Lifted hero

“I love being a Carer for Lifted because seeing the people I support happy and achieving their daily goals gives me great fulfilment’

When looking for a carer, what do you look for?

Why is a good Carer so important? When it comes to finding a caregiver for someone close to you, getting it right is vital. We look for a number of qualities in our Carers, but the two most important ones are for them to be empathetic and compassionate. You can have all the care experience in the world, but if a carer doesn’t possess those qualities, they won’t work for us.

That’s because we truly care about our clients and their loved ones. We are extremely proud to carry Lifted’s values. Our selection process is rigorous, so only the very best (around 2% of applicants) become Lifted carers.

Empathy and compassion are vital characteristics that we look for during our recruitment process; additionally, Lifted Carers receive award-winning training. We conduct comprehensive assessments of our Carers and thorough background checks, including an advanced DBS check. Our training program covers topics such as manual handling, dementia, medications, health & safety, first aid and more.

After completing initial training, Carers receive regular refresher courses and can specialise in particular areas of interest or take advanced courses, such as specialised dementia training.

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Is domiciliary care right for everyone?

Those who prefer to receive treatment at home can opt for domiciliary care services. People of all ages can benefit from this type of care. Whether you are recovering from a sports injury, need some short-term help to get better, have a long-term condition, or just want a caring companion to spend time with, we are here to help.

You might start to think about organising domiciliary care when you or a loved one of yours is:

Having trouble moving around your house on your own

Recovering from an injury or short-term illness

Daily tasks such as getting dressed or washing have started to become difficult

Memory issues, confusion, or physical difficulties prevent you from taking your medications

Having difficulty with household chores, such as cleaning, laundry, organizing shopping, etc.

You have a desire to stay in your own home

Among the medical support, our trained Carers can provide catheterisation, convalescence, PEG feeding, and suppositories. Our clinical team manages our caring staff, who will design a tailored and specialised plan that meets your care needs as you receive award-winning care in your beloved home.

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It’s simple to get started

Get in touch

Give us a call or download the Lifted app to speak to get started

Speak to our experts

Our care experts assess your loved one’s needs and together you design the support that’s right for you.

Get lifted

We’ll match you with our Carers and get started. We’re here to help every step of the way.

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Domiciliary Care FAQs

Every domiciliary care service we provide is customised to your individual, specific needs. No two people are the same and therefore your domiciliary care needs should reflect that. You can count on us to help you or a loved one live in their own home, surrounded by precious memories and belongings, in comfort and safety.

Is there a minimum required amount of hours of domiciliary care I can book?

To make sure we have enough time to offer personalised support, we offer a minimum of one hour of domiciliary care and a requirement of ten hours per week.

Will the Carer have experience with my loved one’s particular health condition?

Our Carers have experience supporting people living with a wide range of health conditions including Parkinson’s disease, dementia, Alzheimers disease, arthritis, post stroke care, skin conditions, PSP, multiple sclerosis and diabetes. We can support with using catheters and stomas, and can administer medication. In most cases, your Carers will have experience of supporting people living with your loved one’s particular health conditions and in all cases they will receive the necessary training before starting to support your loved one.

Is Lifted regulated by the Care Quality Commission?

Yes. Lifted is regulated by the Care Quality Commission. This means we follow a strict set of regulations to ensure we deliver the highest quality support. We are regularly inspected by the Care Quality Commission. We are very proud of our inspection report. You can read it here.

Why should I choose Lifted to look after my loved ones?

We were created to raise standards in care both for families and for Carers. Through our innovative Care Platform, we give you and your loved ones complete transparency over your loved one’s care. But we go further than that, by using our technology to learn what your loved one enjoys doing and sharing this information with your Carer to help them deliver the support your family deserves. We employ, train and support all our Carers and we are proud to pay the London living wage for hourly care. We were created based on our Co-founder’s personal experience of struggling to find great care for her mum when she was diagnosed with dementia and we are proud to be lifting lives every day.

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