That’s because we truly care about the people we care for and their families. We are extremely proud of the Lifted way and all our amazing carers. Our selection process is rigorous so only the very best (around 2% of applicants) become Lifted carers.
Compassion and empathy can’t be taught, but you can train a person who has never taken care of anyone before to become an exceptional Lifted carer. All of our carers go through a comprehensive assessment process before beginning to care for our customers, as well as rigorous background checks that include an intensive Disclosure Barring Service (DBS) screening. Some of the modules covered include manual handling, dementia, medication, health & safety, first aid, and safeguarding.
A carer’s initial training is followed by regular refresher courses, and they have the opportunity to specialize in particular areas of interest or take advanced courses. Such as specialist dementia care, for example.