Award winning
Home Care

A helping hand during the day with the support of a professionally trained Carer and instant updates on your phone.

Book a care consultation

How does Home Care Work?

Our carers provide support so you or your loved one can live happily and safely at home. We’ll work with you to tailor a care plan that suits your needs. This could include support with washing and dressing, personal hygiene, going to the toilet, meal preparation, moving around safely, medication reminders and more.

Book a care consultation

What is home care?

Care at home allows you to remain living wherever you would like to be, for most people, this in their own home. Our services in home care can help take care of household chores, provide personal care, or in some cases, act as companionship visits. We provide you with custom-tailored home care services that allow you to remain at home rather than going to a residential care facility.

Home care can help you live the life you want

In addition to providing you with support at home, we also want to enable you to continue living the life you want to lead, to the very best. Our carers want to do everything to help support you in living an independent life and we can assist in getting you or a loved one to medical appointments, shopping trips, meeting up with friends or going for a cup of tea with the family.

You, and your loved ones, can be at peace and rest in the knowledge that Lifted is providing the best possible home care for you or your loved one. If you ever have any concerns or worries, you can use the Lifted app. Our technology helps you see wellness data, check in on when carers leave and arrive and see happy parts of their day with Lifted moments, sharing joy even when you can’t be there.

How we can help

You can choose from a variety of domiciliary care solutions, from check-ins to personal care to 24-hour and live-in care. In addition to providing short-term help, our home care service can also be used to provide long-term care after an illness or to provide care when your usual caregiver is on leave. Lifted carers are able to help with:

Personal care

Lifted carers can provide dignified support with washing, dressing and continence care.

Nutrition

Our carers can manage the weekly shop, and produce home cooked meals to ensure your loved one stays happy and well.

Companionship

A key role our carers play is simply becoming a companion; alleviating loneliness with friendly chats and going our together.

Household Help

From dusting to vacuuming, Lifted carers can perform fundamental housekeeping tasks.

Medication Prompting

All our carers are specially trained to assist with administering prescribed medication at any level.

Mobility

From walks in the park to at home exercises our carers love to help people stay active.

Every home care service we provide is customized to your individual, specific needs. No two people are the same and therefore your home care needs should reflect that. You can count on us to help you or a loved one live in their own home, surrounded by precious memories and belongings, in comfort and safety.

Find out how we can help

A connected experience at all times

Winner of the Laingbuisson Innovation in Care award, with our leading care app, we are making care a better experience for all. Whether you are the one receiving care, you are organising care for a loved one or you are a carer – we continue to develop technology to make our care better and more accessible to all. Learn more about our app here

Never miss a moment

Through our app with Lifted moments, our Carers share moments of joy with your loved one. So if you are sat behind your desk and thinking of them, it’ll provide you with something to make you smile.

With Lifted connected families, the app allows individuals to form a team and keep everyone in the loop wherever they are. From an auntie in Cornwall to a cousin in Norfolk…you’ll all be up to date on the care of your loved one.

Another helping hand

Our hourly at home care keeps you in control and allows you to receive the support and care you or your loved ones need, where and when you want it, all helped through the innovative Lifted app.

What does a lifted carer do when they visit?

Our home care carers can perform anything from establishing daily contact with an elderly customer and preparing their lunch to providing round-the-clock care. As well as providing practical support, their job is to give emotional support with the goals of you or your loved one at the forefront. Our carers love to help the person they care for to live their best life in their own home.

It’s typical for home care workers to help their customers with one or more aspects of personal care. Whether this be helping them get washed and dressed every morning or taking care of their continence, or just washing their hair every now and then. However, this isn’t always necessary for someone who needs home care. Every single person we support has their own personalised and individual care plan, so we make sure we are providing exactly what’s needed. It depends on what the individual wishes to achieve from their support plan whether they just need assistance getting out and about, performing light household tasks, or watering plants…as some examples.

Carers offer practical assistance, but they are also friendly faces you can trust and get to know. As you watch your favorite TV program, they’ll be happy to share a cup of tea with yo and maybe a couple of custard creams! When your care needs make it necessary for you to need regular support while on holiday, we can even accompany you, wherever it is you plan to go. Not just on holidays either, for trips out, errands or a walk to the park, we’re there with you every step of the way if needed. You can count on our carers to not only travel with you, but to be there when you are there. It’s always reassuring to know that there will be someone to support you, whether you choose to go with your family or alone.

Book a care consultation

Our carers might actually have super powers

Passionate. Handpicked to live Lifted’s values of kindness, competence, proactivity, passion and reliability. They have to love care as much as we do.

Supported. Highly trained by us and provided with 24/7 support. We are proud to pay the London Living Wage for hourly care.

Trusted. All our staff undergo a through recruitment and vetting process with enhanced criminal record checks, professional references, and multiple interviews.

Meet a Lifted hero

“I love being a carer for Lifted because seeing the people I support happy and achieving their daily goals gives me great fulfilment’

When looking for a carer, what do you look for?

Why is a good caregiver so important? When it comes to finding a caregiver for someone close to you, getting it right is vital. We look for a number of qualities in our Carers, but the two most important ones are for them to be empathetic and compassionate. You can have all the care experience in the world, but if a carer can’t be those two things, they won’t work for us.

That’s because we truly care about the people we care for and their families. We are extremely proud of the Lifted way and all our amazing carers. Our selection process is rigorous so only the very best (around 2% of applicants) become Lifted carers.

Compassion and empathy can’t be taught, but you can train a person who has never taken care of anyone before to become an exceptional Lifted carer. All of our carers go through a comprehensive assessment process before beginning to care for our customers, as well as rigorous background checks that include an intensive Disclosure Barring Service (DBS) screening. Some of the modules covered include manual handling, dementia, medication, health & safety, first aid, and safeguarding.

A carer’s initial training is followed by regular refresher courses, and they have the opportunity to specialize in particular areas of interest or take advanced courses. Such as specialist dementia care, for example.

Get started

Is home care right for everyone?

Those who prefer to receive treatment at home can opt for home care services. People of all ages can benefit from this type of care. Whether you are recovering from a sports injury, need some help in the short-term to help get better, or have a long term condition. We are here to help.

You might start to think about organising home care when you or a loved one of yours is:

Having trouble moving around your house on your own

Recovering from an injury or short-term illness

Daily tasks such as getting dressed or washing have started to become difficult

Memory issues, confusion, or physical difficulties prevent you from taking your medications

Having difficulty with household chores, such as cleaning, laundry, organizing shopping, etc.

You have a desire to stay in your own home

Among the medical support our trained caregivers can provide are catheterisation, convalescence, PEG feeding, and suppositories. Our caring staff is managed by our clinical team, who will design a tailored and specialised plan that fits your needs and eases your life as you receive care in your home.

Find out how we can help

It’s simple to get started

Get in touch

Give us a call or download the Lifted app to speak to get started

Speak to our experts

Our care experts assess your loved one’s needs and together you design the support that’s right for you.

Get lifted

We’ll match you with our Carers and get started. We’re here to help every step of the way.

Find out how we can help

Home Care FAQs

Every home care service we provide is customised to your individual, specific needs. No two people are the same and therefore your home care needs should reflect that. You can count on us to help you or a loved one live in their own home, surrounded by precious memories and belongings, in comfort and safety.

Is there a minimum required amount of hours of home care I can book?

To make sure we have enough to time to offer personalised support, we offer a minimum of one hour of home care a week for one month or more.

Will the Carer have experience with my loved one’s particular health condition?

Our Carers have experience supporting people living with a wide range of health conditions including Parkinson’s disease, dementia, Alzheimers disease, arthritis, post stroke care, skin conditions, PSP, multiple sclerosis and diabetes. We can support with using catheters and stomas, and can administer medication. In most cases, your Carers will have experience of supporting people living with your loved one’s particular health conditions and in all cases they will receive the necessary training before starting to support your loved one.

Is Lifted regulated by the Care Quality Commission?

Yes. Lifted is regulated by the Care Quality Commission. This means we follow a strict set of regulations to ensure we deliver the highest quality support. We are regularly inspected by the Care Quality Commission. We are very proud of our inspection report. You can read it here.

Why should I choose Lifted to look after my loved ones?

We were created to raise standards in care both for families and for Carers. Through our innovative Care Platform, we give you and your loved ones complete transparency over your loved one’s care. But we go further than that, by using our technology to learn what your loved one enjoys doing and sharing this information with your Carer to help them deliver the support your family deserves. We employ, train and support all our Carers and we are proud to pay the London living wage for hourly care. We were created based on our Co-founder’s personal experience of struggling to find great care for her mum when she was diagnosed with dementia and we are proud to be lifting lives every day.

Join our community

If you would like to be a part of the Lifted Community and receive
regular Lifted updates, news and helpful care tips