Fully managed or self-managed

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With Lifted you can get care on your terms. We’ll help you figure out what’s right for you and your family

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Make a care enquiry
Talk to the Care Team
  Lifted Concierge Lifted Direct
Cost £1350 per week, £23 per hour £1100 per week, £20 per hour
How quick?
1-2 weeks to get you set up
Have a carer start within 48 hours
CQC Status Fully registered. Rated Good.  Introductory agency
The carers Fully vetted, DBS checked, right to work checked, references checked Fully vetted, DBS checked, right to work checked, references checked
Training Lifted 4 day Academy We check their accredited training from elsewhere plus they pass our Lifts Lives training
Care planning Expert assessment from a qualified social worker or nurse. Detailed care plan drawn up. Care advisor listens to your needs and helps you craft a role description.
Care matching We suggest carers based on your needs and preferences You browse profiles and choose your own carer.
Care management We manage the carer day to day. We monitor that they’ve arrived and that tasks are done. You manage the carer day to day and monitor that work is completed.
Communication We manage all communications between you and your carer so we are able to have proper oversight and prevent problems. You communicate directly with your carer.
Performance management We manage feedback and performance issues on your behalf. You provide feedback and manage their performance yourself – although we can advise.
Family support Dedicated care management team to support you. Fortnightly check-ins as standard Our care advisors available on phone and email when required.
Carer support Dedicated care management team to support your carer. Fortnightly check-ins as standard Carer support mentors available to offer coaching and advice on demand to your carer.
Phoneline 24/7, 365 day a year staffed phoneline 24/7, 365 day a year staffed phoneline
Emergency cover We seamlessly handle cover for any sickness and holiday and will never leave anyone without care they rely on for a single minute You let us know you need cover and we introduce you to someone to fast – usually within a few hours.
Insurance Fully insured (publc liability up to £X million) Fully insured (publc liability up to £X million)
Risk assessment Expert assessment from a qualified social worker or nurse. Your carer risk assesses on their first shift according to protocols.

We’re really proud to officially be the best home care company in the country

151,714

CARE HOURS DELIVERED BY LIFTED

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