When self-managed care works best

You prefer to pay a little less and take on more of the management yourself. Often this is because:

• You’re not arranging care for the first time
• You’ve had care plans done in the past and you’re confident in knowing what good care looks like for you.
• You prefer communicating directly with your carer, offering feedback and guidance yourself so it becomes a true partnership.
• You’re happy to monitor yourself that care happens and tasks are done.
• If the carer can’t attend at short notice you can manage care yourself for a few hours whilst an alternative is arranged.

If you’re arranging care for someone else we find hiring direct works best if you can be around regularly to offer oversight to care.

When fully managed care works best

Lifted Concierge is our fully managed service. This might suit you if you prefer to pay a little more and someone else arrange everything for you. Often this is because:

• You’re arranging care for the first time.

• You’ve never had an assessment or care plan and need expert guidance on what care would look like.
• You prefer dealing with a care manager who manages your carers for you – including giving feedback and managing their performance.
• You need someone to monitor for you that care happens and tasks are done.
• If the carer can’t attend at short notice you need a replacement to be in place immediately so there is no gap in care whatsoever.

If you’re arranging care for someone else and don’t live close by, we find using a fully managed agency gives you that peace of mind.

Confidential call with you and your family members to explore your situation

Advise on support you might be entitled to

Help you apply, fill in forms and navigate any discussions